24/7 Call Us :  +91-8091619909,   +91-8091819910 mountainschaintravel@gmail.com
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Our Procedures

Booking Procedure
  • Inquiry: Received via phone, email, or our website.
  • Consultation: Sales executives consult with customers to understand their travel needs.
  • Quotation: Detailed quotation provided.
  • Confirmation: Booking confirmed with a payment.
  • Documentation: Necessary travel documents processed and provided.
Customer Support Procedure
  • Initial Contact: Customers contact support via phone, email, or live chat.
  • Issue Resolution: Support executives address and resolve customer issues promptly.
  • Follow-up: Ensuring customer satisfaction
Cancellation Procedure
  • Request Submission: Cancellation request submitted in writing.
  • Review: Cancellation request reviewed, applicable charges calculated.
  • Refund Processing: Refunds processed as per the cancellation policy.