About-us

About us - Who We Are

Welcome to Mountains Chain Travel Pvt. Ltd., your trusted partner for exceptional travel experiences in India and beyond. Established in 2015 and headquartered in Shimla, Himachal Pradesh, we are a leading tour and travel Management Company that specializes in crafting unforgettable journeys.

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Our Credentials

  • Establishment: Founded in 2015, Mountains Chain Travel has grown to become one of India's foremost travel management companies, serving a diverse clientele with dedication and passion
  • Registration and Certifications: We are registered with the Ministry of Tourism, Government of India, ensuring compliance with all regulatory standards. Additionally, we are proud holders of ISO certification, recognizing our commitment to quality management systems. Our membership with IATA ensures that we adhere to global standards in the travel industry.

our Vision

At Mountains Chain Travel, our vision is to become India’s most esteemed tour and travel company, setting new benchmarks in the travel industry through exceptional service, innovation, and customer satisfaction. We aim to create memorable travel experiences by offering a diverse range of packages and personalized services that cater to the unique needs and desires of every traveler.

01

Expanding Horizons

Our journey began with a focus on some of India’s most picturesque and culturally rich destinations, including Himachal, Kashmir, Uttarakhand, Leh Ladakh, and the North East. Today, our operations have expanded to cover the entire nation and a host of international destinations. We have successfully transitioned from a regional travel service provider to a global travel partner, consistently delighting an ever-growing clientele.

02

Commitment to Excellence

Our vision is driven by an unwavering commitment to excellence. We strive to provide top-notch travel experiences through meticulous planning, seamless execution, and exceptional customer service. Our team of dedicated travel experts goes above and beyond to ensure that every journey is not just a trip but an unforgettable adventure. We pay attention to every detail, from the initial inquiry to the final goodbye, ensuring a smooth and enjoyable travel experience.

03

Diverse and Customizable Offerings

Recognizing that every traveler is unique, we offer a wide array of travel packages, including domestic, international, honeymoon, group, MICE (Meetings, Incentives, Conferences, and Exhibitions), adventure, pilgrimage, and customized tours. Our flexibility and willingness to tailor each package to the specific preferences and requirements of our clients set us apart. Whether it’s a family vacation, a corporate retreat, or an adventurous escapade, we have something special for everyone.

04

Transparency and Integrity

Transparency and integrity are the cornerstones of our operations. We believe in clear, honest communication and provide detailed information about our packages, including inclusions and exclusions, to avoid any hidden costs. Our customers can trust us to be upfront and honest, ensuring that they know exactly what they are getting and that there are no unpleasant surprises.

05

Innovative Solutions and Accessibility

We continuously innovate to enhance the travel experience and make it more accessible. Our secure website offers various payment options, including online transactions through net banking, credit/debit cards, and wallets. We also provide EMI options to make travel more affordable and convenient. Our goal is to remove financial barriers and make it easier for everyone to explore the world.

06

Special Packages and Competitive Pricing

Understanding the importance of value, we design special fixed departures and offer discounts during festivals and weekends. We are always ready to beat our competitors with our competitive pricing and superior services. Our extensive network and strong partnerships enable us to provide the best rates and exclusive offers, ensuring our customers get the most value for their money.

07

Customer-Centric Approach

Our vision is centered around our customers. We are committed to understanding their needs and exceeding their expectations. Our 24/7 customer support ensures that help is always just a call or click away. We value feedback and continuously improve our services based on customer insights and suggestions.

08

Sustainability and Responsibility

As we grow, we remain committed to sustainable and responsible tourism. We encourage our travelers to respect local cultures, preserve natural environments, and contribute positively to the communities they visit. By promoting eco-friendly practices and supporting local economies, we aim to make a positive impact on the world.

09

Future Goals

Looking ahead, our vision is to lead the travel industry in innovation, customer satisfaction, and sustainable practices. We aspire to expand our reach, enhance our offerings, and continue to create unforgettable travel experiences. We aim to be the go-to travel partner for individuals, families, and businesses, providing exceptional service and creating lifelong memories.