Cancellation Policy & Refund:

• Cancellation charges vary based on the number of days prior to tour departure.
• Refunds processed within 15 working days of final confirmation of cancellation request.
• Any amount less than 25% is considered a token payment and is non-refundable.
• Company reserves the right to change package cost based on market conditions.

Prepone & Postpone:

• Inform us 15 days in advance for any changes in travel dates.
• First-time changes are free; subsequent changes incur charges.
• Advance payment can be utilized within 1 year from the date of payment.

To cancel your booking, please contact us at:

• Email: Support@mountainschaintravel.com
• Phone: +91-8091619909 +91-8091819910

Please provide your booking reference number and the reason for cancellation when contacting us.

• The terms mentioned above are applicable only for bookings made directly through Mountains Chain Travel Pvt.Ltd. For third-party bookings (e.g., through travel agents or online platforms), the cancellation and refund terms may vary.
• In case of disputes or issues regarding cancellations or refunds, please contact our support team directly for resolution.

Law & Jurisdiction

• All complaints and disputes are subject to the jurisdiction of the courts and tribunals at Shimla, Himachal Pradesh, India.

We recommend that you carefully read and understand our Cancellation and Refund Policy before making a booking to avoid any inconvenience.